FAQs

 

How does Swing It work?

Swing It is a detachable pouch for your phone cord. You attach the pouch to your cord with two press-studs. Your phone and pouch hang separately from each other on your cord, with the pouch covering your phone. If you want to use your phone, just swing the pouch.

Inside the pouch you can store your cards, keys and other small items. Do know that the pouch is too small to store your phone. 

  

Does my phone fit in Swing It ?

The pouch is too smalle to store your phone. You just hang the pouch on your existing phone cord in front of your phone. In this way your phone is nicely hidden behind your pouch, so nobody can see your incoming messages and calls.

 

Can I wear my phone cord without Swing It?

The pouch is detachable and you can wear your phone cord with or without the pouch.

 

ORDERING, SHIPPING & RETURNS


When will my pre-order be send?

Your pre-order will be send August, 22nd 2022. 


What is the delivery time?

Nice Guy Freddie delivers worldwide. Shipping costs and delivery time depend on your location. You will receive a track & trace code so you can track your order. 

The shipping costs for the Netherlands, Belgium, Germany, Austria and Luxembourg are € 3,90 and the delivery time is approximately 2-3 working days. Free shipping from € 50.

For France, Italy, Switzerland, Sweden and Denmark the shipping costs are € 9,60 and the delivery time is approximately 2-3 working days. Free shipping from €150.

For all other countries the shipping costs are € 26,20 and the delivery time is approximately 5-10 working days. Free shipping from € 250.

At the moment we do not ship to the UK.

 

What are the payment options?

You can pay with Visa, Mastercard, American Express, iDEAL, PayPal, Klarna, Sofort, Bancontact, Apple Pay, Google Pay and Shop Pay. 

 

How will I know if my order has processed correctly?

When you place your order we’ll send you an email to confirm it. Once it’s dispatched we’ll also update you so you can keep an eye out for your goodies in the post.

Can I change or cancel my order?

Unfortunately it is not possible to modify your order once it has been placed.

How can I return my purchase?

Does your order not meet your expectations? You have the right to return your goods within 14 days after receipt of the product without further obligations. All products must be in original condition and with a clear indication of name and order number be returned. Otherwise it is unfortunately not possible to receive a refund. After the product is received in good order and in its original condition, the purchase price will be refunded within approximately 5 to 10 working days. The shipping costs for returning are for the account of the buyer. Do you want to return your order? Send us a message via hi@niceguyfreddie.com so we can send you our return address in the Netherlands or Germany.